Helpful Hints & Troubleshooting Tips

If your computer does not come on:

  • Hold down the Power Button for 20 seconds then let up
  • If it still doesn’t come on, unplug the power cord from the computer (round looking plugin on back of left monitor) and count to 20
  • Plug the power cord back in
  • Count to 20
  • Press Power button again
  • If it still doesn’t come  on, ask your instructor (or Mrs. McClure or Mrs. Long) for help


To make a screenshot that goes on your desktop:

  • Press Command + Shift + 4 then let up on those keys
  • Cursor changes to a crosshair
  • Drag around what you want captured in your screen


Other helpful shortcuts in the event of a computer freeze (only use with instructor present):

  • Hold Command + Option + O + R as startup chime begins – allows you to run Disk Utilities
  • Hold Command + Option + P + R  until you hear startup sound the second time – does a nvram reset
  • Press Shift during startup – starts in Safe Mode